Privacy Policy

MR Dula Enterprise, LLC ("we," "us," or "Company"), located in Raleigh, NC, USA, operates the AgentPay platform and related services. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you use our website, API, dashboard, and documentation ("Services"). By using the Services, you consent to the practices described in this policy.

1. Information We Collect

We may collect the following categories of information:

• Account and identity information: When you sign in to the dashboard (e.g., via GitHub), we receive identifiers such as email address, name, and profile information from the provider. We store account and session data necessary to operate the dashboard and associate API keys with your account.
• API keys and usage: We store hashed API keys and, when you use the API, we may log requests, wallet identifiers, and spend events to provide the Services, troubleshoot issues, and improve our systems.
• Technical and usage data: We may collect IP addresses, browser type, device information, and general usage patterns (e.g., pages visited, features used) when you access our websites and dashboard.
• Communications: If you contact us (e.g., via email), we keep records of that correspondence.

2. How We Use Your Information

We use the information we collect to: provide, operate, and improve the Services; authenticate you and manage your account and API keys; process payments and maintain wallet and spend records; respond to your requests and support; send service-related or legal notices; detect and prevent fraud or abuse; and comply with applicable law. We may use aggregated or de-identified data for analytics and product improvement.

3. Sharing and Disclosure

We may share information with: (a) service providers who assist in operating our infrastructure (e.g., hosting, databases, analytics), subject to confidentiality obligations; (b) payment and blockchain facilitators as necessary to complete transactions; (c) law enforcement or other authorities when required by law or to protect our rights and safety; and (d) affiliates or in connection with a merger, sale, or restructuring, with notice where required by law. We do not sell your personal information to third parties for their marketing purposes.

4. Cookies and Similar Technologies

We use cookies and similar technologies to maintain sessions, remember preferences, and analyze usage. You can control cookies through your browser settings. Disabling certain cookies may limit functionality of the dashboard or documentation.

5. Data Retention

We retain account data, API key associations, and spend records for as long as your account is active or as needed to provide the Services and comply with legal obligations. We may retain certain data for a longer period for backup, audit, or legal purposes.

6. Security

We implement reasonable technical and organizational measures to protect your information, including encryption of sensitive data (e.g., API keys at rest) and secure transmission. No method of transmission or storage is completely secure; you provide information at your own risk.

7. Your Rights and Choices

Depending on your location, you may have rights to access, correct, delete, or port your personal information, or to object to or restrict certain processing. To exercise these rights or make a request, contact us at the email below. You may also unsubscribe from marketing communications if we send them. Residents of the European Economic Area and other jurisdictions may have additional rights under applicable data protection laws.

8. Children

The Services are not directed to individuals under 18. We do not knowingly collect personal information from children. If you believe we have collected such information, please contact us so we can delete it.

9. International Transfers

Your information may be processed in the United States or other countries where we or our service providers operate. By using the Services, you consent to the transfer of your information to countries that may have different data protection laws.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will post the updated policy on our documentation site and update the "Last updated" date. Your continued use of the Services after changes constitutes acceptance of the revised policy.

11. Contact Us

For privacy-related questions or requests, please contact:

MR Dula Enterprise, LLC
Raleigh, NC, USA
Email: matt@mrdula.solutions